Privacy Policy

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to crowcanyonhome.com, and Crow Canyon Home, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Crow Canyon Home include crowcanyonhome.com. The Crow Canyon Home website is an eCommerce site. By using the Crow Canyon Home website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, Crow Canyon Home may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number

If you purchase Crow Canyon Home’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect your personal information unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services.

To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Crow Canyon Home collects and uses your personal information to operate and deliver the services you have requested.

Crow Canyon Home may also use your personally identifiable information to inform you of other products or services available from Crow Canyon Home and its affiliates.

Sharing Information with Third Parties

Crow Canyon Home does not sell, rent, or lease its customer lists to third parties.

Crow Canyon Home may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Crow Canyon Home, and they are required to maintain the confidentiality of your information.

Crow Canyon Home may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

  • (a) conform to the edicts of the law or comply with legal process served on Crow Canyon Home or the site;
  • (b) protect and defend the rights or property of Crow Canyon Home; and/or
  • (c) act under exigent circumstances to protect the personal safety of users of Crow Canyon Home, or the public.

Tracking, Cookies, and Other Technologies

Use of Cookies

The Crow Canyon Home website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Crow Canyon Home pages, or register with Crow Canyon Home site or services, a cookie helps Crow Canyon Home to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Crow Canyon Home website, the information you previously provided can be retrieved, so you can easily use the Crow Canyon Home features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Crow Canyon Home services or websites you visit.

We use different types of cookies, including:

  • Strictly Necessary Cookies: These are essential for the website's functionality and to enable you to use features such as secure areas and online payments.
  • Performance Cookies: These cookies help us track how our website is performing (e.g., via Google Analytics) and improve its functionality.
  • Advertising Cookies: These cookies are used to display relevant advertisements to you (e.g., via Google Ads and Meta Pixel).

By storing information like billing and shipping addresses, cookies make it easier for you to return to our site and complete transactions more efficiently.

Tracking User Behavior

Crow Canyon Home may keep track of the websites and pages our users visit within Crow Canyon Home, in order to determine what Crow Canyon Home services are the most popular. This data is used to deliver customized content and advertising within Crow Canyon Home to customers whose behavior indicates that they are interested in a particular subject area.

We may track the websites and pages users visit within Crow Canyon Home to determine which services are the most popular. This data helps us deliver tailored content and advertising to customers based on their interests.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected when you use our website. This can include:

  • Your IP address
  • Browser type
  • Domain names
  • Access times
  • Referring to website addresses

Explicit Cookie Consent (GDPR)

If you are in the European Union (EU), we will ask for your explicit consent to use cookies when you first visit our website. A cookie consent banner will appear, and you must click "Accept" or "Decline" to proceed. If you decline, certain features of the website may not function properly.

Security of your Personal Information

Crow Canyon Home secures your personal information from unauthorized access, use, or disclosure. Crow Canyon Home uses the following methods for this purpose:

  • SSL Protocol
    When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  1. Delete your personal information from our records; and
  2. Direct any service providers to delete your personal information from their records.

To submit a deletion request or to get further information about your personal data, please contact us at info@crowcanyonhome.com. We will respond to your request in accordance with applicable privacy laws.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected.
  • Detect security incidents or protect against fraudulent activity.
  • Comply with an existing legal obligation.

Do Not Sell or Share My Personal Information

Crow Canyon Home may share your personal information with third parties for marketing or advertising purposes. If you do not wish for your information to be shared for these purposes, you may opt-out at any time. You can click the "Do Not Sell or Share My Personal Information" link below or contact us at info@crowcanyonhome.com to request that we do not sell or share your information.

[Do Not Sell or Share My Personal Information]

Children Under Thirteen

Crow Canyon Home does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Marketing & Customer Data Compliance

Crow Canyon Home is committed to protecting your personal information and ensuring compliance with relevant laws and regulations, including California's anti-spam laws and the California Consumer Privacy Act (CCPA).

E-mail Communications

From time to time, Crow Canyon Home may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Crow Canyon Home or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Crow Canyon Home, you may opt out of such communications by clicking on the unsubscribe link provided at the bottom of the email.

Mobile Terms of Service

Last updated: March 11, 2025

The Crow Canyon Home mobile message service (the "Service") is operated by Crow Canyon Home (“Crow Canyon Home”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Crow Canyon Home’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Crow Canyon Home through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.).

External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

Changes to this Statement

Crow Canyon Home reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Rewards Program Data Compliance

At Crow Canyon Home, we value the privacy and security of your personal information. As part of our Rewards Program, we collect and use certain personal data to offer benefits, track points, and provide an enhanced experience. This section outlines how we collect, use, and protect your data within the context of the Rewards Program.

Data Collection

When you participate in our Rewards Program, we may collect the following types of personal data:

  • Account Information: Name, email address, phone number, and other details you provide when creating or updating your account.
  • Transaction Data: Purchases, rewards points earned, redemptions, and any other activities related to the program.
  • Device and Usage Information: Information about the devices and browsers you use to access the Rewards Program, including IP addresses, location data, and browser type.

Purpose of Data Collection

We use the data collected through the Rewards Program for the following purposes:

  • Tracking and Managing Rewards: To track your participation in the program, monitor earned points, and process redemptions.
  • Personalized Offers: To provide personalized offers, rewards, or promotions based on your activities and preferences within the program.
  • Program Improvement: To enhance your experience and improve our Rewards Program through analysis of participation patterns.
  • Compliance and Legal Obligations: To comply with applicable laws, prevent fraud, and resolve disputes related to the program.

Data Sharing and Third-Party Service Providers

We may share your data with trusted third-party service providers that help us manage the Rewards Program and deliver services (e.g., payment processors, marketing partners, etc.). These third parties are required to comply with data protection laws and are prohibited from using your data for purposes other than delivering services related to the Rewards Program.

Data Retention

Your personal data will be retained as long as necessary for the purposes of administering the Rewards Program or to comply with legal obligations. If you decide to opt out or delete your account, we will retain your data only for as long as necessary to comply with legal requirements or resolve any disputes.

Your Rights and Choices

As a participant in the Rewards Program, you have certain rights regarding your personal data, including:

  • Access and Correction: You can access or update the personal data we hold about you by logging into your account or contacting us at info@crowcanyonhome.com
  • Deletion: You may request the deletion of your data, subject to any applicable legal requirements (such as the retention of transactional records for tax purposes).
  • Opt-out of Marketing: You can opt-out of receiving marketing communications related to the Rewards Program by updating your preferences in your account settings or following the unsubscribe instructions in the emails.

Security of Your Data

We take the security of your personal data seriously and use appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

International Data Transfers

If you are located outside of America your data may be transferred to and processed in other countries. We will ensure that appropriate safeguards are in place to protect your data during these transfers.

Compliance with Laws

We are committed to complying with applicable data protection laws, including [GDPR, CCPA, or any relevant law]. If you are a resident of a region with specific privacy rights, such as the European Union or California, you have additional rights as described in those laws.

Changes to This Policy

We may update this Rewards Program Data Compliance section from time to time. If we make significant changes, we will notify you via email or through our platform. The updated policy will be posted on our website with the date of the last revision.

Tracking Tools (Meta Pixel, Google Analytics, etc.)

Crow Canyon Home uses various tools, such as Google Analytics and Meta Pixel, to help analyze customer behavior on our website and improve user experience. These tools use cookies and other tracking technologies to collect data about how you interact with our site, such as IP address, browsing behavior, and device information. This data is used to:

  • Improve website functionality and services.
  • Analyze site traffic and user interactions.
  • Serve targeted advertisements.

By continuing to use our website, you consent to the use of these tracking technologies. For more information on how Google Analytics and Meta Pixel use your data, you can review their privacy policies.

If you wish to opt out of these services, you can use the following tools:

Do Not Sell My Personal Information

In accordance with the California Consumer Privacy Act (CCPA), California residents have the right to opt out of the sale of their personal information. Crow Canyon Home may share your personal information with third-party partners, such as Google and Meta, for advertising and marketing purposes. If you would like to exercise your right to opt-out of the sale of your personal information, please click the link below:

[Do Not Sell My Personal Information]

This link will allow you to submit your opt-out request. If you choose to exercise this right, we will take steps to ensure your data is not shared for such purposes.

For more information about your privacy rights, including how to access, delete, or request information about the data we collect, please contact us at info@crowcanyonhome.com.

Contact Information

Crow Canyon Home welcomes your questions or comments regarding this Statement of Privacy. You may submit a request by email

  • Disclose what personal information has been collected and how it’s been used.
  • Have your personal information deleted from our records and any records from our service providers.

Email Address:
info@crowcanyonhome.com

EU Data Privacy Compliance (GDPR)

If you are located in the European Union (EU), you have certain rights under the General Data Protection Regulation (GDPR), including:

  • Explicit consent for the use of cookies and tracking technologies.
  • The right to access your personal data and request corrections or deletions.
  • The right to portability of your data.
  • The right to restrict or object to the processing of your data.

You may exercise your rights by contacting us at info@crowcanyonhome.com.

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