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We love being a small business. But while our desire to respond instantly is huge, being little means sometimes it takes a little longer. We promise we’re working as quickly as we can to answer every call and email. Our customer needs are important and we want to get it right.

Returns

We accept merchandise returns within 30 days of purchase or within 15 days of delivery, whichever is later. To be eligible for a return, your item(s) must be unused, undamaged, and in the original packaging including all plastic wrapping, labels and stickers. Sale and clearance, and seasonal/limited edition items are not returnable. Crow Canyon will pay for return shipping charges only if the pieces are defective or incorrect.

To make a return, include your original receipt inside the package and fill out the form below so we can send you an authorization code for the package’s outside. Please return your package within 30 days after we issue your code or we can’t accept the return.

Retail Exchanges

We’ll replace your items if they arrive defective, damaged or incorrect. Photos are required on all damage claims.

Return Address:

Crow Canyon Returns, 1972 Williams St, San Leandro, CA 94577

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