Standard shipping in the continental USA:
Please allow 3-8 business days for delivery.
For express shipping please contact us at firstname.lastname@example.org
We do ship internationally, but additional shipping charges and customs duties/taxes will apply. Please contact email@example.com
We accept merchandise returns within 30 days of purchase or within 15 days of delivery, whichever is later. To be eligible for a return, your item(s) must be unused, undamaged, and in the original packaging including all plastic wrapping, labels and stickers. You will be responsible for shipping charges unless the items are defective or incorrect. Start a return HERE
We have product coming in all the time, so please join our waitlist to be notified when it’s back in stock. If you have an urgent request, please contact our office.
We recommend checking Amazon, eBay or one of our larger online retailers like www.kolorfulkitchen.com. We are always bringing old products back, so make sure to sign up for our newsletter for updates.
Please visit our store locator HERE to find a retailer in your area.
We’re so sorry to hear this. Our return policy can be found HERE.
Enamelware is porcelain on steel. While it will never shatter, the porcelain can chip if dropped or banged hard like all porcelain. This is the nature of all enamelware. However, your enamelware should never arrive already damaged. Please contact the retailer ASAP with a photo of the chipped product.
For a quick fix at home, you can purchase a food-safe enamel repair kit and follow the instructions on the package. Crow Canyon has not verified the long-term effectiveness of enamel repair kits on our products though, so we can’t confirm your piece will be food-safe afterwards.
We are accepting applications for several locations around the world. Please fill out our wholesale buyer request form HERE and we’ll follow up with you in 2-3 business days.
Please note that at this time, we are no longer taking new online-only retailers in the U.S. — all new retailers must have a brick & mortar store. We also do not allow customers to sell our current range of product on 3rd party websites such as eBay, Walmart.com, Sears.com, Jet.com and are not accepting new Amazon sellers. Thank you for your understanding.
If you are a California retailer, we will need you to submit a California Resale Certificate. Please fill out this form and upload to the request form below, fax to 415-366-1770, or email to firstname.lastname@example.org.
For retailers outside of the US, please first review our International distributors to see if there is one in your area. VIEW ALL INTERNATIONAL WHOLESALERS »
To learn more about our custom program, visit our Custom and Private Label page HERE